Effective date: June 21, 2026
Heladev XR Labs Privacy Policy
This Privacy Policy explains how Heladev XR Labs handles information for its websites, products, applications, and related services.
1. Introduction
Heladev XR Labs builds immersive digital experiences, games, XR applications, simulations, and interactive learning products. We aim to collect only the information needed to operate, support, and improve our services.
2. Information We Collect
We may receive information that users voluntarily provide when they contact us, such as a name, email address, organization, support request, or project inquiry. Our websites or hosted products may also process basic technical information such as device type, browser, approximate region, pages visited, logs, diagnostics, and security events.
How We Use Information
We use information to respond to messages, provide support, operate our products, maintain security, troubleshoot issues, understand product performance, and improve our services.
Data Sharing
We do not sell personal information. We may share limited information with service providers that help us host, deliver, maintain, or support our products, or when required by law.
Data Retention
We retain information only for as long as reasonably needed for the purposes described in this policy, including support, legal, security, and operational requirements.
Children's Privacy
Heladev XR Labs does not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, contact us and we will review the request.
User Requests and Deletion
Users may contact us to request access, correction, or deletion of information they have provided to Heladev XR Labs. We will respond where required and practical, subject to legal and operational limits.
Contact
For privacy questions or requests, email hello@heladev.com.